Shipping & Returns

Shipping

FREE Standard Shipping for all orders over $50.

Standard shipping within the Continental 48 states is a flat rate of $3.95 per order. 

For Standard Shipping, we ship via USPS First Class or Priority Mail depending on the items ordered.

Orders received by 3pm EST ship the same business day. Orders received after 3pm EST ship the next business day.

We ship from New Jersey. Delivery transit times for Standard Shipping are typically 2-3 days along the East coast, 3-4 days to the Midwest and the South, and 3-5 days to the West coast.

 

International Shipping

We are shipping to some international destinations, including: Australia, Austria, Belgium, Canada, Costa Rica, Czech Republic, Denmark, Finland, France, Germany, Hungary, Iceland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, and the United Kingdom.

Standard Shipping to Canada and Mexico is $9.95. For all other countries, it is $12.95.

 

90-Day Return Policy & 100% Satisfaction Guarantee

We stand behind our products. If you are not completely satisfied with your purchase, you may return it within 90 days for a full refund. If a product is defective or we have shipped the wrong item, we will exchange the item free of charge. 

Returns should be sent to:

GUS Made, LLC
PO Box 821
Franklin Lakes, NJ 07417

Please include your original packing slip if available, or a note with your name and order number, and the reason for the return. 

There are no RMA numbers or restocking charges. 

If you need further assistance, just send an email to sales[at]gusmade.com and we will be glad to help.

 

Lifetime Warranty (USA and Canada)

GUS Made, LLC warrants to the original purchaser that the GUS® pill fob will be free from defects in material or workmanship under normal use and service. In case of defect or malfunction, GUS Made, LLC will, at its option, repair or replace the pill fob without charge.

For warranty repairs, send pill fob along with $3 for return shipping to:
GUS Made, LLC
5 Sicomac Rd, Suite 283
North Haledon, NJ  07508